STAY GUIDEGUIDE & FACILITIES

Toy wholesale store “MITSUWAYA”, founded in 1935, was reborn as a backpacker's hostel in 2016.

Not only our hostel is located in heart of city in Osaka, but we can see temples and shrines, a traditional Japanese shopping arcade around. Enjoy such a special location and traditional warm atmosphere in MITSUWAYA.

STAY COPY

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STAY GUIDE|MITSUWAYA 快適な旅の起点に。
STAY GUIDE|MITSUWAYA 快適な旅の起点に。
STAY GUIDE|MITSUWAYA 快適な旅の起点に。

SHARED SPACE & FACILITIES

24H FREE SERVICE and FACILITIES

WifiPCHair DryerHot ShowerBath AmenitiesKitchenFridgeMicrowaveElectric Takoyaki PanCooking UtensilsTablewareSeasoningCoffee/TeaSlippersMapsLinenLuggage Storage

OPTION SERVICE and FACILITIES

Bicycle for Rent/ 500YEN/dayBath Towel for Rent/100YENPajamas for Rent/300YENFace Towel/100YENPadlock/500YENSkin Care/200YENSleep Mask/100YENTooth Brush/100YENDisposable Razor/80YENEarplugs/100YENLaundry/200YENDryer/200YEN/20min

STAY GUIDE & POLICY

Front Desk

  • Front desk is open 24H.
  • All staff can speak English.
  • Tourists information is available from our front desk.

Check in / out

CHECK-IN  3:00PM 〜 Anytime

CHECK-OUT  〜 11:00AM

 

  • Guests will be required to show an official ID with photo at arrival.
  • If you will be arriving later than 10:00PM, please contact us in advance.
  • Please let us know one day before your check-out date in case of that you leave before 8:00AM.

Payment

  • We accept cash(JPY) or credit card(VISA, Mastercard, American Express) as payment at check-in.

*Except guests who already paid on online card payment.

Curfew

  • Once you have checked in, we have no curfew.
  • After 10:00PM entrance door is locked for security reason.
  • You may exit and enter our hostel with pass code at any time.

Basic Matters

  • Guests must be at least 18 years to stay at our hostel.
  • Inside our hostel is non-smoking.
  • Smoking is allowed only at entrance.
  • All shower rooms and bathrooms are shared with other guests.
  • All prices include tax and linen fee.
  • Free Wi-Fi is available throughout our hostel.

Luggage Storage

  • Luggage storage is available before check-in and after check-out(8:00AM-9:00PM).
  • We cannot keep cash and valuables.

Luggage Delivery

  • Please let us know your luggage arrival date, your name and check-in date from “CONTACT” page.
  • We can store your luggage as early as 2 days before your check-in date.

 

Please read the notice below before you send your luggage.

We cannot accept …

  • cash on delivery of luggage.
  • to keep cash, valuables, fragile items, things that need to maintain certain temperature.
  • the luggage is larger than suitcase(e.g. Snowboard).

 

Shipping Address 〒542-0066   2-5-15, Kawarayamachi, Chuo-ku, Osaka-shi, Osaka, Japan
Name: MITSUWAYA
TEL: +816-6711-0818

Cancel Policy

  Date of Contract Cancellation Notification
From a day of
accommodation
No show
The day of arrival
1 day before 2-3 days before 4-5 days before 6-7 days before
Rate of cancellation fee 100% 80% 50% 30% 20%
  • Cancellation fee will be charged 7days before your check-in date.
  • It may different in rate plan or booking channels (e.g. Online Travel Agency) from above condition.