Thank you for choosing Hostel Mitsuwaya Osaka.

We have received reports that some guests who made reservations through Booking.com have been targeted by fraudulent messages sent via WhatsApp or email. These messages may contain malicious links leading to phishing websites designed to steal personal or payment information.

Please note that Hostel Mitsuwaya Osaka will never ask guests who booked through Booking.com to make additional payments or provide credit card information via email, SMS, WhatsApp, or any other messaging service.

If you receive a suspicious message of this nature, please do not click any links or provide any personal or credit card information. For any reservation-related confirmations or procedures, please use only the official Booking.com website or mobile app.

If you receive a suspicious message or have any concerns, please contact the appropriate support channels listed below.