『Booking.com』 announced that MITSUWAYA had won a prize of “2018 Guest Review Awards” three years in a row. *9.2 out of 10 points.
About Booking.com『2018 Guest Review Awards』
To be recognized with an award, properties had to have an average review score of 8.0 or higher based on at least 5 reviews as of 11:59pm (CET) on October 31, 2018. Only customers that have actually stayed at an accommodation can leave a review of their experience on Booking.com. After they have checked out of the property, they are invited to rate their accommodation experience against six categories: cleanliness, comfort, location, facilities, staff and value for money. As these reviews are never edited or adjusted in any way, travelers can reference them for an authentic account of what the real guest experience is like at every place to stay on Booking.com.
We will continue to work more hard to meet all our guest’s expectations!